Related documentation
- Information about and the most common
questions and problems related to the 3153 are available within the
IBM Technical Support web site:
http://www.pc.ibm.com/support
At the site, enter 3153 as the machine type in the Quickpath field.
This web site contains troubleshooting tips, keyboard layouts, and other
related information.
The following information is also available for reference:
- 3153 Marketing Reference Guide (G520-9415)
- 3153 User's Guide
This item covers the following problems or symptoms related to
using printers attached to the 3153 or attaching printers to the 3153.
- Printer is not printing any data. Nothing is being printed.
- Print key or Print Screen key is not working.
- Printer is printing garbage, junk data or characters.
- Printer is not printing all the data. Some data is missing.
Background information
There are many components of printer operations associated with a 3153:
- The physical attachment of a printer to the 3153 serial or
parallel ports: correct 3153 port, correct printer cable
and correct 3153 setup parameters
- The definition of the printer that is attached to the 3153: Is the
printer a system-defined printer such that the host is controlling
the printer? Is the printer being used as a local 3153 printer
where the 3153 is locally controlling the printer?
- The definition of the 3153 Print and Print Screen keys (if the 3153
keyboard is being used for print operations): this
definition is dependent on the emulation (IBM, DEC, or WYSE)
These components determine the operation of the printer. Users need
to know the components related to printer attachment to the 3153.
Incorrect operation may result in the previously described problems.
Confirm proper printer connection and cabling to the 3153
These steps confirm that the printer is properly attached to the 3153
and that the 3153 can print to the attached printer.
More specifically, the steps confirm that:
- The proper printer (serial or parallel) is attached
and is attached to the proper 3153 port.
- The printer has the proper cable (serial or parallel).
- The 3153 has the correct Host/Printer setup parameter.
Use the 3153 Print-Page Local key, 3153 User's Guide Appendix A,
and print the 3153 setup menus.
- Enter the 3153 setup menu.
Press and hold the left-Ctrl key with the left-Shift key,
and, at the same time, press the ./Del key on the numeric keypad.
- If the 3153 setup menu prints, the printer and the 3153 are properly
configured, connected and cabled.
- If the 3153 setup menu does not print, the printer and the 3153 are not
properly configured or cabled. Items to check are:
- If the printer is a parallel printer:
it must be attached to the 3153 parallel port;
it must have a parallel printer cable; and
the 3153 Host/Printer parameter must be set to
EIA/Para or Aux/Para.
- If the printer is a serial printer:
it must be attached to a serial port (SES1-EIA,SES2-AUX).
- SES1-EIA is configured as a DTE.
- 3153 setup parameter: Host/Printer=Aux/EIA
- SES2-AUX is configured as a DCE.
- 3153 setup parameter: Host/Printer=EIA/Aux
- Is the printer a DTE or DCE?
DTE to DTE or DCE to DCE requires a null-modem cable.
DTE to DCE requires a modem cable.
Confirm that the printer can print when attached to the 3153
by following the preceding recommended solution to
"No data; nothing is being printed or printing".
If the 3153 setup menus print correctly,
the 3153 and printer are properly configured, connected and
cabled. Consult the following information.
The operation of the Print and Print Screen key is dependent on
the emulation (IBM, DEC, or WYSE):
- IBM
The 3153 powers on with the Print Key Host Attention Mode
off. When a Print key is pressed, all the data displayed
is sent to the printer without host involvement. The
host operating system or application can enable the Print Key
Host Attention Mode . When a Print key is pressed, the
3153 sends the host an ASCII character sequence indicating
that a Print key was pressed. The host is responsible for
processing and handling the print key. To determine if
Print Key Host Attention Mode is on, in 3153 setup, set
Local=On and press the Print key again. This confirms that a
character sequence is sent to the host when the Print
key was pressed. The host operating system or application is
responsible for proper processing and handling. If it is not doing that,
contact a system administrator or application programmer.
- DEC
The Print key along the top-right row of keys is not
defined. Redefine the Print key, in 3153 setup,
by specifying an ESC x5B i sequence and Key Dir=Screen.
This should get the Print key to execute a screen
print. NOTE: x5B is a hex 'x'5B'.
Reference: 3153 User's Guide on "Setup", section "Program: F12".
- WYSE
When a Print key is pressed, the 3153 sends the host
an ASCII character sequence indicating that a Print key
was pressed. The host is responsible for processing and handling
the Print key. To confirm this, in 3153 setup, set
Local=On and press the Print key again. This confirms that an
ESC P ASCII character sequence is being sent when
Local=Off. The 3153 setup menus allow function keys to
be redefined. Redefine the Print key by
specifying ESC P as the sequence and Key Dir=Screen.
This should get the Print key to execute a screen print.
Reference: 3153 User's Guide on "Setup", section "Program: F12".
Users must know the operation and definition of Print keys
for the emulation selected.
Confirm that the printer can print when attached to the 3153
by following the preceding recommended solution to
"No data; nothing is being printed or printing".
If the 3153 setup menus print correctly,
the communication values between the 3153 and the printer are
correct. Consult the following information.
The printer printing garbage or junk data is a result of the
commands being sent by the host operating system or application.
Contact a systems administrator or application programmer.
This symptom is typically caused by
communication pacing (XON/XOFF, DTR/DSR) not being enabled between the
3153 and the printer. Review the 3153 and printer setup
communication pacing values. To confirm that this symptom is
related to communication pacing, lower the 3153 communication
baud rate (1200 or 2400) between the 3153 and host. Retry the print
operation. If the printer prints all the expected data, then the
missing data is due to 3153 printer setup communication pacing
parameters. If the printer does not print all the expected data,
the host operating system or application may not be actually sending all of the data.
Contact the systems administrator or application programmer.
[ Doc Ref: 90881224414066 Publish Date: Jan. 26, 2001 4FAX Ref: 4450 ]